Terms of Use
1. Terms and Conditions apply to all orders and supersede all others.
Receipt of acknowledgement of order by you, constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.
2. PAYMENT TERMS
Payment shall be made in full by Credit Card before job is started. Flyersprint.co.uk will send Invoice via E-mail after job has been printed.
3. PASSING OF GOODS AND RISK
The risk of all goods will be passed on to you on delivery.
4. PRODUCTS
We reserve the right to alter any details of products advertised without notice. While every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
5. PRICING & CONTRACTS
Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation, import duties, customs and excise duties or otherwise. The prices are based on today’s current Production and Material costs.
VAT will be charged where applicable
6. TURNAROUND & DELIVERY
Every effort is made to deliver on time, but of course this is just a estimate time and we can not be held responsible for late deliveries.
Special delivery for selected products for set times can be arranged but at extra cost.
We offer free delivery on all printed products to 1 UK mainland address. Delivery to other countries (ie. Ireland) will be extra chagred, approx £25 per parcel.
Turnaround shown on product description.
Standard Print - if ordered before 10 am. with print ready files.
Express Print - if ordered before 10 am. with print ready files.
Next Day Print - if ordered before 8 am. with print ready files.
If your uploaded files require any amendements or if you have ordered PDF Proof file job will be started after proof approval.
All PDF proofs are sent by e-mail you provided with the order.
7. CLAIMS
Claims arising from damages, delay or partial loss in transit must be made in writing, to reach us within 5 days of delivery.
All claims with regard to the quality or quantity of goods shall be made in writing, to reach us within 5 days of receipt of goods
You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit.
Claims in respect of non-delivery must be made in writing so as to reach us within 4 days from receipt of our invoice.
8. LIABILITY
Save in so far as defects in the goods cause death injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.
We can accept no responsibility for loss or damage arising from the supply of goods under this contract unless you have fully complied with the notification of claims procedure
Nothing in these terms and conditions shall affect the rights of a consumer.
9. CANCELLATION OR AMENDMENTS
Once order has been confirmed, there will be no refund on canceling the order. Full costs will be taken. In regards to amendments to order, these can be made so long as no work has been undertaken by us. If we have already started these will be processed as separate order.
Any design work carried out will be charged at £50 per hour unless otherwise stated.
10. DESIGN, ARTWORK AND PRINTING
The entire copyright throughout the world in all printing plates, litho positives and negatives, artwork, designs, photographic transparencies, negatives or positives and any other artistic craftsmanship made by or for Flyersprint.co.uk pursuant to or in implementation of any contract with the customer shall belong to Flyersprint.co.uk.
Artwork supplied must be sent in the correct settings, and formats, including inbedding all the fonts and text and ensuring all trapping is correct. Flyerspring.co.uk will not be held responsible if files are not correctly supplied.
Color matching – If you require a specific color matching, please provide a hard copy proof - as we do not offer a hard copy color matching service at present. (Note: we can not guarantee exact color matching)
11. FORCE MAJEURE
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
12. MISCELLANEOUS
The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.
13. TRADE NAME
Flyersprint.co.uk is a trade name of Labcreation - registered in Poland under Company Registration No. 47411, VAT No. PL7392046583. Registered office at:
Pana Tadeusza 8/74, 10-461 Olsztyn, Poland
14. ARTWORK SUPPLIED
File Types
Wherever possible, files should be supplied as flattened, CMYK artwork at a minimum resolution of 300dpi in either JPEG, TIFF or PDF format. Vector files (Illustrator, Freehand, etc.) are prone to numerous bugs and should really be avoided as a format for finished artwork. If there is no option but to send vector files, please ensure that all fonts are converted to outlines. Be aware that when conversion or printing software errors occur there may be a charge for putting the files right. PDF files should be high resolution, without downsampling and should have all fonts embedded. Please avoid sending Microsoft Word documents for print as this is not a print ready application and extra charges will be incurred due to reworking unsuitable artwork.
Color Issues
RGB Images may suffer from color shifts during CMYK conversion prior to printing. It is therefore suggested that all files are supplied in CMYK color mode as not all RGB colors can be reproduced with the CMYK printing process. When using large areas of solid black, the color breakdown should be: 100% black 50% cyan. Black areas without cyan can cause ink saturation problems and should be avoided. It is also worth steering clear of 4 color blacks as they prevent the inks from being raised too high and can cause other areas of color to appear washed out. Total area coverage must be max. 300%
Bleed
Bleed is a printers term for color that is printed beyond the finished size of a page. Due to the cutting process not always being 100% accurate, artwork that spreads to the edge of the paper can sometimes leave unsightly white slivers of unprinted paper along the edge of the page. This can be avoided by ensuring that your artwork flows beyond the size required. If the background is white, then bleed is obviously irrelevant, it would however, be good practice to always supply finished artwork with bleed in place. We require that, where needed, a bleed of min. 1 mm and max 2 mm be used. Additionally, it would be a good idea not to place any text or important imagery too close to the finished edge. Text should be keept min. 4 mm away from the each artwork edge.
15. GUARANTEE
Printing must be lithographic, material must be as described, turnaround time will be matched. Flyersprint.co.uk has the right to decline any order.
